AI Agents
Hoyaa
Achieve unparalleled hyperscale growth in healthcare voice processing with Waterlabs’ LLMs and AI, enhancing interactions and operational efficiency.
Trusted and used daily by
healthcare providers
Automated 100,000+ hours' worth of manual tasks so far, while recovering millions of dollars from lost revenues
Strengths
Elevate Your Potential With Hoyaa Voice Agent
Each Hoyaa Voice Agent solution is meticulously designed to meet the specific needs of healthcare. Our offerings enhance engagement, streamline operations, and drive innovation in delivery.
Scalability & Adaptability
Scale your operations with Hoyaa Voice Agent, designed for flexibility and adaptability. Hoya’s architecture evolves with your business, ensuring seamless growth and continuous innovation.
Streamlined Operations
Optimize your workflow with AI-driven automation, reducing manual effort and maximizing productivity.
Personalized Experiences
Hoyaa AI Voice Agent delivers personalized experiences through LLM-powered recommendations and dynamic content.
AI Agents
Solutions Engineered with Flexibility and Scalability
Each Hoyaa Voice Agent solution is meticulously designed to meet the specific needs of healthcare. Our offerings enhance engagement, streamline operations, and drive innovation in delivery.
Seamless Voice Automation
Automates routine tasks to improve operational efficiency and reduce manual effort.
Personalized Interactions
Leverages proprietary LLMs to deliver tailored conversations, enhancing user engagement and satisfaction.
Real-Time Insights
Analyzes voice data instantly, enabling smarter decisions and faster response times.
Scalable Architecture
Grows with your business needs, ensuring smooth operations even during rapid expansion.
Flexible Integration
Easily integrates with existing systems and workflows for a seamless user experience.
Advanced Security
Protects sensitive data with state-of-the-art encryption and compliance with industry standards.
Highlights
12X
Faster growth
92%
Increased efficiency
78%
Increased revenue
5.7M
Active AI assistants
15 000+ Hrs
Extensively trained on diverse voice data for optimal LLM performance.
About Hoyaa…
The story of Waterlabs proprietary AI and LLMs (Large Language Models) began with Kamal’s relentless curiosity. This vision led to the creation of Hoyaa AI Voice Agent, a solution driving hyperscale growth through advanced voice processing. Hoyaa Voice Agent predicts needs, automates processes, and enriches user experiences, making interactions seamless and intuitive.
Waterlabs goal is to disrupt the voice processing landscape with innovations like Hoyaa Voice Agent. Hoya uses cutting-edge AI and LLMs with a customer-first philosophy, helping businesses enhance experiences, streamline workflows, and scale efficiently. With relentless innovation and meaningful impact, Waterlabs aims to redefine the future of voice technology through Hoyaa AI Voice Agent.
Advantages
Discover the Advantages of Hoyaa Voice Agent
Efficiency
With Hoyaa Voice Agent, AI-powered adaptability becomes a core part of your strategy, ensuring you are always prepared to seize new opportunities.
Personalization
Tailor your communication with Hoyaa Voice Agent to deliver personalized messages aligned with individual preferences and behavior.
Insights
Leverage Hoyaa Voice Agent for actionable insights and predictive analytics, empowering informed decisions and strategic planning. Stay ahead with real-time data analysis.
Scalability
Scale your operations seamlessly with Hoyaa Voice Agent, maintaining quality while controlling costs to navigate the ever-changing market with agility and resilience.
Adaptability
Hoyaa Voice Agent continuously learns and adapts from feedback and new data, ensuring it remains relevant and effective in dynamic environments.
Precision
Hoyaa Voice Agent analyzes complex data sets quickly and accurately, empowering businesses to make informed decisions that drive growth, innovation, and competitive advantage.
Certifications
Safe & Reliable AI
Take your business to new heights with Hoyaa Voice Agent, powered by cutting-edge AI deployed globally. Unleash your company’s potential with advanced voice technologies.
Testimonials
John Doe
Director - Growth
Hoyaa solution has completely automated
patient interactions for us. Now patients receive
information right when they are thinking of
reaching out to us. Hence, we have become
more proactive, and our patients love us for that.
John Doe
Director - Growth
Hoyaa solution has completely automated
patient interactions for us. Now patients receive
information right when they are thinking of
reaching out to us. Hence, we have become
more proactive, and our patients love us for that.
"HOYAA has revolutionized our claims management process. Its ability to navigate IVRs, engage with insurance representatives, and provide real-time claim statuses has significantly reduced our follow-up times. This voice agent seamlessly handles both inbound and outbound calls, allowing our team to focus on more strategic tasks. A true game-changer in healthcare automation!"
— Sarah W
VP of Operations, MedPro Billing Solutions
We were skeptical about automating our claims follow-up process, but HOYAA exceeded all expectations. The voice agent's efficiency in obtaining claim details and handling complex IVR systems has saved us hours of manual effort each week. It's like having an extra team member who works 24/7 with precision!"
— Dr. John Carter, Clinic
Clinic Administrator, Allied Health Group
"HOYAA is the perfect solution for streamlining claims communication. Its ability to manage high call volumes and deliver accurate claim insights has empowered our clients to improve cash flow and reduce denials. The technology is intuitive, reliable, and a must-have for any healthcare organization aiming to optimize their processes."
— Emily R
CTO, HealthConnect Solutions
Case Studies
Revolutionizing Claims Follow-Up for a Large Billing Company
Client: MedCore Billing Solutions
Industry: Revenue Cycle Management(RCM)
Challenge: MedCore was facing significant delays in claims follow-up due to the high volume of calls to insurance companies. Manual navigation through IVR systems consumed 30-40% of staff time, causing delayed reimbursements and increased denials.
Solution: HOYAA was implemented to automate the follow-up process. The voice agent handled both outbound calls to insurance companies and inbound claim-related queries. It efficiently navigated IVRs, interacted with insurance representatives, and provided real-time updates on claim statuses.
Results
Call Time Reduction: Average call time reduced by 45% (from 15 minutes to 8 minutes).
Efficiency Improvement: HPTAA handled 80% of calls autonomously, reducing the need for manual intervention by 60%.
Financial Impact: Claims processing time decreased by 25%, accelerating cash flow by $500,000 in the first quarter.
Denial Reduction: Improved follow-up led to a 15% reduction in claim denials.
Enhancing Workflow Efficiency for a Multi-Specialty Clinic
Client: Allied Health Group
Industry: Multi-Specialty Healthcare
Challenge: The clinic struggled with delays in claim updates due to prolonged IVR navigation and representative hold times. This led to staff burnout and a 20% increase in overdue accounts.
Solution: HOYAA was deployed to automate outbound calls to insurance companies for claim status inquiries. It also managed inbound calls from insurance representatives, providing a seamless workflow for the clinic’s billing team.
Results
Time Savings: Reduced manual call handling by 70%, saving 30 hours per week for the billing team.
Cost Reduction: Operational costs decreased by 20% due to reduced staffing needs for follow-up tasks.
Claim Recovery: Recovered $1.2 million in pending claims within 6 months.
Staff Satisfaction: Increased job satisfaction scores by 40%, as staff could focus on higher-value tasks.
Talk to our expert
AI Agents
Hoyaa
Achieve unparalleled hyperscale growth in healthcare voice processing with Waterlabs’ LLMs and AI, enhancing interactions and operational efficiency.
Trusted and used daily by
healthcare providers
Automated 100,000+ hours' worth of manual tasks so far, while recovering millions of dollars from lost revenues
Strengths
Elevate Your Potential With Hoyaa Voice Agent
Each Hoyaa Voice Agent solution is meticulously designed to meet the specific needs of healthcare. Our offerings enhance engagement, streamline operations, and drive innovation in delivery.
Scalability & Adaptability
Scale your operations with Hoyaa Voice Agent, designed for flexibility and adaptability. Hoya’s architecture evolves with your business, ensuring seamless growth and continuous innovation.
Streamlined Operations
Optimize your workflow with AI-driven automation, reducing manual effort and maximizing productivity.
Personalized Experiences
Hoyaa AI Voice Agent delivers personalized experiences through LLM-powered recommendations and dynamic content.
AI Agents
Solutions Engineered with Flexibility and Scalability
Each Hoyaa Voice Agent solution is meticulously designed to meet the specific needs of healthcare. Our offerings enhance engagement, streamline operations, and drive innovation in delivery.
Seamless Voice Automation
Automates routine tasks to improve operational efficiency and reduce manual effort.
Personalized Interactions
Leverages proprietary LLMs to deliver tailored conversations, enhancing user engagement and satisfaction.
Real-Time Insights
Analyzes voice data instantly, enabling smarter decisions and faster response times.
Scalable Architecture
Grows with your business needs, ensuring smooth operations even during rapid expansion.
Flexible Integration
Easily integrates with existing systems and workflows for a seamless user experience.
Advanced Security
Protects sensitive data with state-of-the-art encryption and compliance with industry standards.
Highlights
12X
Faster growth
92%
Increased efficiency
78%
Increased revenue
5.7M
Active AI assistants
15 000+ Hrs
Extensively trained on diverse voice data for optimal LLM performance.
About Hoyaa…
The story of Waterlabs proprietary AI and LLMs (Large Language Models) began with Kamal’s relentless curiosity. This vision led to the creation of Hoyaa AI Voice Agent, a solution driving hyperscale growth through advanced voice processing. Hoyaa Voice Agent predicts needs, automates processes, and enriches user experiences, making interactions seamless and intuitive.
Waterlabs goal is to disrupt the voice processing landscape with innovations like Hoyaa Voice Agent. Hoya uses cutting-edge AI and LLMs with a customer-first philosophy, helping businesses enhance experiences, streamline workflows, and scale efficiently. With relentless innovation and meaningful impact, Waterlabs aims to redefine the future of voice technology through Hoyaa AI Voice Agent.
Advantages
Discover the Advantages of Hoyaa Voice Agent
Efficiency
With Hoyaa Voice Agent, AI-powered adaptability becomes a core part of your strategy, ensuring you are always prepared to seize new opportunities.
Personalization
Tailor your communication with Hoyaa Voice Agent to deliver personalized messages aligned with individual preferences and behavior.
Insights
Leverage Hoyaa Voice Agent for actionable insights and predictive analytics, empowering informed decisions and strategic planning. Stay ahead with real-time data analysis.
Scalability
Scale your operations seamlessly with Hoyaa Voice Agent, maintaining quality while controlling costs to navigate the ever-changing market with agility and resilience.
Adaptability
Hoyaa Voice Agent continuously learns and adapts from feedback and new data, ensuring it remains relevant and effective in dynamic environments.
Precision
Hoyaa Voice Agent analyzes complex data sets quickly and accurately, empowering businesses to make informed decisions that drive growth, innovation, and competitive advantage.
Certifications
Safe & Reliable AI
Take your business to new heights with Hoyaa Voice Agent, powered by cutting-edge AI deployed globally. Unleash your company’s potential with advanced voice technologies.
Testimonials
John Doe
Director - Growth
Hoyaa solution has completely automated
patient interactions for us. Now patients receive
information right when they are thinking of
reaching out to us. Hence, we have become
more proactive, and our patients love us for that.
John Doe
Director - Growth
Hoyaa solution has completely automated
patient interactions for us. Now patients receive
information right when they are thinking of
reaching out to us. Hence, we have become
more proactive, and our patients love us for that.
"HOYAA has revolutionized our claims management process. Its ability to navigate IVRs, engage with insurance representatives, and provide real-time claim statuses has significantly reduced our follow-up times. This voice agent seamlessly handles both inbound and outbound calls, allowing our team to focus on more strategic tasks. A true game-changer in healthcare automation!"
— Sarah W
VP of Operations, MedPro Billing Solutions
We were skeptical about automating our claims follow-up process, but HOYAA exceeded all expectations. The voice agent's efficiency in obtaining claim details and handling complex IVR systems has saved us hours of manual effort each week. It's like having an extra team member who works 24/7 with precision!"
— Dr. John Carter, Clinic
Clinic Administrator, Allied Health Group
"HOYAA is the perfect solution for streamlining claims communication. Its ability to manage high call volumes and deliver accurate claim insights has empowered our clients to improve cash flow and reduce denials. The technology is intuitive, reliable, and a must-have for any healthcare organization aiming to optimize their processes."
— Emily R
CTO, HealthConnect Solutions
Case Studies
Revolutionizing Claims Follow-Up for a Large Billing Company
Client: MedCore Billing Solutions
Industry: Revenue Cycle Management(RCM)
Challenge: MedCore was facing significant delays in claims follow-up due to the high volume of calls to insurance companies. Manual navigation through IVR systems consumed 30-40% of staff time, causing delayed reimbursements and increased denials.
Solution: HOYAA was implemented to automate the follow-up process. The voice agent handled both outbound calls to insurance companies and inbound claim-related queries. It efficiently navigated IVRs, interacted with insurance representatives, and provided real-time updates on claim statuses.
Results
Call Time Reduction: Average call time reduced by 45% (from 15 minutes to 8 minutes).
Efficiency Improvement: HPTAA handled 80% of calls autonomously, reducing the need for manual intervention by 60%.
Financial Impact: Claims processing time decreased by 25%, accelerating cash flow by $500,000 in the first quarter.
Denial Reduction: Improved follow-up led to a 15% reduction in claim denials.
Enhancing Workflow Efficiency for a Multi-Specialty Clinic
Client: Allied Health Group
Industry: Multi-Specialty Healthcare
Challenge: The clinic struggled with delays in claim updates due to prolonged IVR navigation and representative hold times. This led to staff burnout and a 20% increase in overdue accounts.
Solution: HOYAA was deployed to automate outbound calls to insurance companies for claim status inquiries. It also managed inbound calls from insurance representatives, providing a seamless workflow for the clinic’s billing team.
Results
Time Savings: Reduced manual call handling by 70%, saving 30 hours per week for the billing team.
Cost Reduction: Operational costs decreased by 20% due to reduced staffing needs for follow-up tasks.
Claim Recovery: Recovered $1.2 million in pending claims within 6 months.
Staff Satisfaction: Increased job satisfaction scores by 40%, as staff could focus on higher-value tasks.
Talk to our expert
AI Agents
Hoyaa
Achieve unparalleled hyperscale growth in healthcare voice processing with Waterlabs’ LLMs and AI, enhancing interactions and operational efficiency.
Trusted and used daily by
healthcare providers
Automated 100,000+ hours' worth of manual tasks so far, while recovering millions of dollars from lost revenues
Strengths
Elevate Your Potential With Hoyaa Voice Agent
Each Hoyaa Voice Agent solution is meticulously designed to meet the specific needs of healthcare. Our offerings enhance engagement, streamline operations, and drive innovation in delivery.
Scalability & Adaptability
Scale your operations with Hoyaa Voice Agent, designed for flexibility and adaptability. Hoya’s architecture evolves with your business, ensuring seamless growth and continuous innovation.
Streamlined Operations
Optimize your workflow with AI-driven automation, reducing manual effort and maximizing productivity.
Personalized Experiences
Hoyaa AI Voice Agent delivers personalized experiences through LLM-powered recommendations and dynamic content.
AI Agents
Solutions Engineered with Flexibility and Scalability
Each Hoyaa Voice Agent solution is meticulously designed to meet the specific needs of healthcare. Our offerings enhance engagement, streamline operations, and drive innovation in delivery.
Seamless Voice Automation
Automates routine tasks to improve operational efficiency and reduce manual effort.
Personalized Interactions
Leverages proprietary LLMs to deliver tailored conversations, enhancing user engagement and satisfaction.
Real-Time Insights
Analyzes voice data instantly, enabling smarter decisions and faster response times.
Scalable Architecture
Grows with your business needs, ensuring smooth operations even during rapid expansion.
Flexible Integration
Easily integrates with existing systems and workflows for a seamless user experience.
Advanced Security
Protects sensitive data with state-of-the-art encryption and compliance with industry standards.
Highlights
12X
Faster growth
92%
Increased efficiency
78%
Increased revenue
5.7M
Active AI assistants
15 000+ Hrs
Extensively trained on diverse voice data for optimal LLM performance.
About Hoyaa…
The story of Waterlabs proprietary AI and LLMs (Large Language Models) began with Kamal’s relentless curiosity. This vision led to the creation of Hoyaa AI Voice Agent, a solution driving hyperscale growth through advanced voice processing. Hoyaa Voice Agent predicts needs, automates processes, and enriches user experiences, making interactions seamless and intuitive.
Waterlabs goal is to disrupt the voice processing landscape with innovations like Hoyaa Voice Agent. Hoya uses cutting-edge AI and LLMs with a customer-first philosophy, helping businesses enhance experiences, streamline workflows, and scale efficiently. With relentless innovation and meaningful impact, Waterlabs aims to redefine the future of voice technology through Hoyaa AI Voice Agent.
Advantages
Discover the Advantages of Hoyaa Voice Agent
Efficiency
With Hoyaa Voice Agent, AI-powered adaptability becomes a core part of your strategy, ensuring you are always prepared to seize new opportunities.
Personalization
Tailor your communication with Hoyaa Voice Agent to deliver personalized messages aligned with individual preferences and behavior.
Insights
Leverage Hoyaa Voice Agent for actionable insights and predictive analytics, empowering informed decisions and strategic planning. Stay ahead with real-time data analysis.
Scalability
Scale your operations seamlessly with Hoyaa Voice Agent, maintaining quality while controlling costs to navigate the ever-changing market with agility and resilience.
Adaptability
Hoyaa Voice Agent continuously learns and adapts from feedback and new data, ensuring it remains relevant and effective in dynamic environments.
Precision
Hoyaa Voice Agent analyzes complex data sets quickly and accurately, empowering businesses to make informed decisions that drive growth, innovation, and competitive advantage.
Certifications
Safe & Reliable AI
Take your business to new heights with Hoyaa Voice Agent, powered by cutting-edge AI deployed globally. Unleash your company’s potential with advanced voice technologies.
Testimonials
John Doe
Director - Growth
Hoyaa solution has completely automated
patient interactions for us. Now patients receive
information right when they are thinking of
reaching out to us. Hence, we have become
more proactive, and our patients love us for that.
John Doe
Director - Growth
Hoyaa solution has completely automated
patient interactions for us. Now patients receive
information right when they are thinking of
reaching out to us. Hence, we have become
more proactive, and our patients love us for that.
"HOYAA has revolutionized our claims management process. Its ability to navigate IVRs, engage with insurance representatives, and provide real-time claim statuses has significantly reduced our follow-up times. This voice agent seamlessly handles both inbound and outbound calls, allowing our team to focus on more strategic tasks. A true game-changer in healthcare automation!"
— Sarah W
VP of Operations, MedPro Billing Solutions
We were skeptical about automating our claims follow-up process, but HOYAA exceeded all expectations. The voice agent's efficiency in obtaining claim details and handling complex IVR systems has saved us hours of manual effort each week. It's like having an extra team member who works 24/7 with precision!"
— Dr. John Carter, Clinic
Clinic Administrator, Allied Health Group
"HOYAA is the perfect solution for streamlining claims communication. Its ability to manage high call volumes and deliver accurate claim insights has empowered our clients to improve cash flow and reduce denials. The technology is intuitive, reliable, and a must-have for any healthcare organization aiming to optimize their processes."
— Emily R
CTO, HealthConnect Solutions
Case Studies
Revolutionizing Claims Follow-Up for a Large Billing Company
Client: MedCore Billing Solutions
Industry: Revenue Cycle Management(RCM)
Challenge: MedCore was facing significant delays in claims follow-up due to the high volume of calls to insurance companies. Manual navigation through IVR systems consumed 30-40% of staff time, causing delayed reimbursements and increased denials.
Solution: HOYAA was implemented to automate the follow-up process. The voice agent handled both outbound calls to insurance companies and inbound claim-related queries. It efficiently navigated IVRs, interacted with insurance representatives, and provided real-time updates on claim statuses.
Results
Call Time Reduction: Average call time reduced by 45% (from 15 minutes to 8 minutes).
Efficiency Improvement: HPTAA handled 80% of calls autonomously, reducing the need for manual intervention by 60%.
Financial Impact: Claims processing time decreased by 25%, accelerating cash flow by $500,000 in the first quarter.
Denial Reduction: Improved follow-up led to a 15% reduction in claim denials.
Enhancing Workflow Efficiency for a Multi-Specialty Clinic
Client: Allied Health Group
Industry: Multi-Specialty Healthcare
Challenge: The clinic struggled with delays in claim updates due to prolonged IVR navigation and representative hold times. This led to staff burnout and a 20% increase in overdue accounts.
Solution: HOYAA was deployed to automate outbound calls to insurance companies for claim status inquiries. It also managed inbound calls from insurance representatives, providing a seamless workflow for the clinic’s billing team.
Results
Time Savings: Reduced manual call handling by 70%, saving 30 hours per week for the billing team.
Cost Reduction: Operational costs decreased by 20% due to reduced staffing needs for follow-up tasks.
Claim Recovery: Recovered $1.2 million in pending claims within 6 months.
Staff Satisfaction: Increased job satisfaction scores by 40%, as staff could focus on higher-value tasks.
Talk to our expert